Privacy Policy

Last Updated: November 7, 2025

Carter Brooks Group (“we,” “us,” or “our”) operates this website to provide information about our business and services. We are committed to protecting your privacy and handling your information responsibly.

Information We Collect

We may collect the following information when you interact with our website or contact us:

• Name

• Phone number

• Email address (if provided)

• Company/organization name

• Any information you submit via forms or communication channels

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Messaging Consent and Privacy 

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Carter Brooks, regarding account notification, customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. Mobile opt-in information is never shared with third parties.

Message frequency varies, but you may receive up to 4 messages per month. Message & data rates may apply.

Types of messages received may include Account Notification and Customer Care messages. ────────────────────────────────

How We Obtain Consent to Message You

We collect opt-in consent verbally from you. You can opt-in to receive text messages over the phone if you call our business. When interacting with you our staff is trained to ask if you would like to opt-in to messaging using the following script:

“By providing your phone number and agreeing to receive texts, you consent to receive text messages from Carter Brooks regarding Account Notification, Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. No mobile opt-in information will be shared with third parties.”

Contact Us: 

If you have questions or want to discuss your privacy or messaging consent, please email us at [contact@carterbrooksgroup.com] or use the contact form on our website.

Your Rights

• Reply STOP to any message to opt out immediately.

• Reply HELP for assistance.